The college is registered with the Ministry of Higher Education of Malaysia to provide a range of courses offering Certificates, Diplomas and Degrees centered Services Management. It's courses are designed to deliver leading-edge knowledge and capabilities via affiliations with world renowned professional bodies, such as UK’s internationally recognized British Technical Educational (BTEC) certificates and diplomas for both entry and management level personnel in the Business Process Outsourcing (BPO) & Services industries. 

Such collaborations and affiliations are a global first for the Service Management arena. It is also Scicom's strategy to help businesses move up the value chain in terms of providing world-class service offerings, and to position its for success over a greater geographical spread.

Through the Malaysian Government’s Human Resource Development Fund (HRDF) and accreditation from Edexcel of UK, Scicom Academy has the competitive edge to award students with UK’s Vocational & Technical Education Council (VTEC) certificates and diplomas, as well as bring corporate and executive training to greater heights. 

The Academy prides itself on being a provider, not just of best-practice Customer Contact Management training, education and consultancy services, but also in management, leadership and professional development courses. 

All training programmes are customised to fit a company’s specific needs.