The Malaysian Association of Hotels Training and Education Center (MAHTEC) is owned and managed by the Malaysian Association of Hotels. As the training arm of the Association, MAHTEC is committed towards Human Resource Development and strongly believes that investment in human resource is the key factor for growth, sustainability, productivity and profitability in the Malaysian hospitality industry. In line with the organization's vision in striving towards service excellence, MAHTEC has embarked on a range of training programs and workshops designed exclusively for the industry. This is where MAHTEC and Skills Johor come together as partners to improve the employability rate among the Malaysian’s future workers. Training programs are conducted regularly for the benefit of members. These programs are designed to suit the needs of the members and are reviewed on a regular basis in order to reflect the current trends and challenges facing the industry.

 

The key areas of competences include:

a) Customer Service Workshops & CRM

b) Food & Beverage / Restaurant Management

c) Bar & Beverage Management

d) Food Safety

e) Kitchen Operations & Management

f) Safety & Security

g) Room Division & Accommodation

h) Managerial and Human Resource Development Programs